Shipping and return

DOT Brand ships its products all over the world, except for the countries of aggressors! 

Please note that because of the martial law in Ukraine, all shipping foreign from our warehouse in Kyiv are delivered by new post, DHL Express or a carrier of the customer's choice. Therefore, delivery will take 7 to 14 business days, and there is no possibility to return or exchange purchases. 

 

Delivery is paid by the customer. 

Delivery within Ukraine usually takes 2 to 3 business days.

*all orders within Ukraine are free of charge

 

Please note that prices do not include international taxes and customs duties.

The cost of your delivery may increase due to additional costs, depending on the laws of the destination country. Please note that delivery times may increase on holidays or due to excessive traffic. In case of any changes, you will be contacted by our sales team.

 

Returns:

Please note that dot brand does not accept unmotivated returns or items that cannot be exchanged or refunded. we guarantee a refund or exchange for a different size item if the item that does not fit is sent within 14 days of when you received it. Please note that discounted items are non-refundable.

 

Return services

Write to us about the need to return the goods to the following address: dot.brand.dot@gmail.com

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